We aim to handle personal information responsibly and transparently.
This page explains how information submitted through the Capacitate UK website is used and how optional website measurement is handled.
Who this notice applies to
This notice applies to visitors to capacitatesocialsolutions.co.uk and people who submit enquiries through this website. Capacitate serves organisations in the United Kingdom and Europe as part of a wider international network.
Contact enquiries
When you use the contact form, we collect the information you choose to provide, including your name, organisation, work email address and enquiry. We use this information to respond to your request, discuss a possible engagement and manage the resulting professional relationship where applicable.
Legal basis
Depending on the nature of the enquiry, processing may be necessary to take steps at your request before entering into a contract, or may be based on Capacitate's legitimate interests in responding to professional enquiries and developing client relationships. Where consent is specifically required for a separate purpose, we will ask for it.
Sharing and international processing
Information submitted through the website is intended for Capacitate. It may be shared within the Capacitate regional network or with an implementation/support partner where this is necessary to respond to your enquiry or deliver an agreed service. Where personal information is transferred internationally, Capacitate will seek to use an appropriate lawful transfer mechanism and proportionate safeguards applicable to the circumstances.
UK and EU data-protection frameworks
Our approach is designed with the UK GDPR and Data Protection Act 2018 in mind for UK activities. Where EU GDPR applies to a particular activity or engagement, the relevant requirements should also be addressed. Specific client systems and international data flows may require additional contractual, technical or organisational safeguards.
Cookies and advertising measurement
Essential website functions do not require advertising cookies. If Google Ads measurement is enabled on this deployment, the site is configured to ask for permission before loading the optional advertising tag. You can reject optional cookies and still use the website.
Retention and security
We take reasonable technical and organisational steps to protect information and retain it only for as long as reasonably required for the purpose for which it was collected, or for relevant contractual, operational and legal requirements.
Your choices and rights
Depending on the law that applies to you and the circumstances of the processing, you may have rights relating to access, correction, erasure, restriction, objection and data portability. To raise a privacy-related query, contact info@capacitate.co.za.
Important note
This website notice describes the website enquiry process. Individual client projects, technology deployments and research or evaluation activities may require their own privacy notices, data-processing terms and governance arrangements.